Terms & Conditions
Last updated: August 26, 2026
These terms cover your use of store.as.com.lb and the AS Company mobile app, and the orders you place through them. By placing an order you accept them.
1. About the store
AS Store is the online shop of AS Company (Absolute Solutions SAL), a company based in Lebanon and trading in telecommunications and electronics since 2008. The website and the mobile app are the same shop: one account, one basket of orders.
2. Products
We sell new products. Descriptions, specifications and photographs are provided in good faith and are as accurate as we can make them, but a manufacturer can change a specification or a finish without telling us, so small differences between a photograph and the item delivered are possible.
3. Prices and currency
Prices are shown in US dollars (USD) and are charged in US dollars. The price shown on a product page is the price of that product.
Prices can change. The price that applies to your order is the one shown at the moment you place it, and it is recorded on the order — a later change never alters an order that has already been placed.
Some products are marked “call for price”. These are not sold online: no price is published for them and they cannot be added to a bag. Contact us for a quotation.
4. VAT
Product prices shown on the site do not include VAT.
VAT at 11% is calculated at checkout and shown as a separate line in the order summary, alongside the delivery charge, before you place the order. The total you confirm is the total you pay.
5. Orders
Placing an order is an offer to buy. We confirm it once we have checked availability; if we cannot supply something, we will contact you and you will not be charged for it.
The bag allows up to 2 of any one product per order. For larger quantities, message us and we will arrange it directly.
Every price, delivery charge and tax amount on an order is calculated by our server from our own records at the moment the order is created — never from figures sent by your browser or the app.
6. Payment
You can pay cash on delivery, or online by card through Whish Pay. Card details are entered on Whish’s own payment page and are never seen or stored by us.
An online payment that fails or is abandoned leaves the order unpaid; any discount voucher it used is returned to your account.
7. Delivery
We deliver across Lebanon, normally within 2–5 days of your order being confirmed. That is an estimate, not a guaranteed date.
Delivery costs $5, and is free on orders of $100 or more (an order of exactly $100 qualifies). Full detail on the Shipping & Returns page.
8. Returns and refunds
You may request a return and refund within 3 days of delivery, and having opened the product does not disqualify you. After 3 days we are not able to offer a refund.
A return costs you nothing: you bring the product back to us in person, and nothing is taken off your refund to cover it.
The full policy, and how to start a return, is on the Shipping & Returns page.
9. Warranty
Products carry the warranty stated on the Warranty page. A warranty claim is separate from a return: it covers a fault that appears in use, with no 3-day limit.
10. Cancellations
To cancel an order, contact us as soon as possible — we can normally do so at any point before it goes out for delivery. If the order was paid online and is cancelled, the payment is reversed; any wallet credit earned on it is removed, any wallet credit it spent is returned, and any voucher it used goes back to your account.
11. Accounts, rewards and wallet credit
An account is identified by your mobile number. You are responsible for the details you give us being accurate — a wrong number or address is the most common reason an order cannot be delivered.
AS Wallet credit and rewards won in the app have no cash value, are tied to the account that earned them, and cannot be transferred, withdrawn or exchanged for money — they are only ever spent against an order in our store. Credit earned on an order is withdrawn if that order is cancelled, and credit spent on a cancelled order is returned.
You can delete your account at any time from the app. Doing so removes your personal details; the order records themselves are kept for bookkeeping and warranty, with the personal information stripped out. See the Privacy Policy.
12. Using this website
The content of this site — text, photographs, logos and design — belongs to AS Company or to the manufacturers whose products we sell, and is here so that you can shop. Please do not copy it for other purposes, scrape the catalogue, or interfere with the running of the site.
13. Changes to these terms
We may update these terms. The version in force for an order is the one published when the order was placed, and the date at the top of this page shows when it last changed.
14. Contact
Questions about these terms, an order, or a return:
- Email: orders@as.com.lb
- Phone: +961 79 123 272
- Address: Zgharta, Lebanon
- Or use the contact form.